Why do you need an FAQ section?Ī good website experience anticipates the needs of a user at every stage of their journey, and on every page. We’ll walk you through a selection of FAQ examples and provide different FAQ templates to get you started, so you can create a great customer experience for your audience.
Frequently Asked Question (FAQ) sections are an opportunity to connect with your audience and to ‘surprise and delight’ with an excellent customer service experience.įAQs are usually an afterthought and hastily compiled to fulfill a need, but your FAQ is a real opportunity to increase your conversion rate as you connect with your audience.
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